Why did I not receive notification on my AOL address?
First, please verify that your email address is correctly registered with VINE for the inmate in which you are seeking notification.

It's possible that VINE email notifications could be perceived as "spam" by AOL. Please verify that your Mail Controls are not blocking VINE's email address or domain. The email notifications will come from vine@globalnotifications.com. You may also want to add this address to your address book to ensure that VINE mail is allowed to be delivered. Also, please check your spam folder to ensure your spam filters have not caught any mail incorrectly.

Show All Answers

1. What is VINE?
2. Where is VINE available?
3. Do I subscribe to or pay for this service?
4. How do I search for an offender and register to receive notification using VINELink?
5. Why can't I find a particular offender?
6. What does 'non-participating county' mean?
7. How do I locate information about a Federal inmate?
8. How frequently does VINELink receive offender information?
9. Is Charge and Warrant information available on VINELink?
10. What if the information on VINELink is incorrect?
11. Why did I not receive notification on my AOL address?
12. What is the 'Caller ID' number and 'Sender Email' address?
13. Are offender photos on VINELink?
14. How do I stop receiving unwanted notification calls?
15. Can I find historical data on an offender?
16. Does VINELink support Spanish web content?